How to Make an Order
a. Submit Your Design or Concept:
Send us your drawing or idea by reaching out to us through our Contact Us page. This will provide us with the necessary details to understand your requirements.
b. Receive a Comprehensive Quote and Shop Drawing:
We will promptly respond with a detailed price quote and a shop drawing based on your provided design and specifications. This step ensures transparency and accuracy in the order process.
c. Confirm Price and Design:
Review the provided price and shop drawing thoroughly. Once you are satisfied, confirm your order, and we’ll proceed to the production phase upon receipt of the required advance payment.
d. Production Updates:
Stay informed throughout the production process. We will regularly update you with photos and videos showcasing the progress of your order, ensuring that you are involved and informed at every stage.
e. Final Confirmation and Shipment:
Upon completion of production, we will share final photos and videos for your confirmation. Once you give the green light, your order will be dispatched, and a tracking number will be provided for easy monitoring.
f. Post-Delivery Support:
After receiving your signs, we are here to assist you with any installation queries or concerns. Our commitment extends beyond delivery, ensuring a seamless experience from start to finish.
By following these steps, we aim to make the ordering process straightforward, transparent, and customer-centric. Your satisfaction is our priority, and we look forward to delivering a product that exceeds your expectations.